Returns and refunds

Thank You for Your Purchase
We hope you are happy with your item.

However, if you are not completely satisfied for any reason, we accept returns once requested within 48 hours after receiving your order. All returns must be in new and unused condition.

To request a return, please send an email to [email protected]. A reason for your return would be greatly appreciated.

Damaged or Defective Items
If your bag arrives damaged or defective, please contact us within 48 hours of delivery. Include clear photos of the issue and your order number so our team can assess and provide a resolution.

Return Shipping
Please note, you will be 100% responsible for all return shipping charges.

Refunds
After receiving and inspecting your return, we will process your refund. Please allow up to 7–10 business days from the date the return is received to see the refund reflected in your account.